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How payment gateway fees work in Malaysia (2026 guide)

By Afu · Published 2026-07-17

Malaysian payment gateway comparison table ranked by estimated fee per RM100

Verified rates as of 2026-07-17

  • toyyibPay: FPX RM1.00, local cards 1.5%, e-wallet —, DuitNow QR 1% or RM1.00 · estimated RM1.19 per RM100 basket · settlement 1-4 business days (FPX).
  • Billplz: FPX RM1.25, local cards 1.8%, e-wallet 1.5%, DuitNow QR 1.5% · estimated RM1.47 per RM100 basket · settlement T+1 (T+2 cards).
  • HitPay: FPX 1.8% + RM0.40, local cards 1.2% + RM1.00, e-wallet 1.9% - 2.2%, DuitNow QR 1.2% · estimated RM2.17 per RM100 basket · settlement T+2 (T+3 cards).
  • Stripe Malaysia: FPX 3% + RM1.00, local cards 3% + RM1.00, e-wallet 3%, DuitNow QR — · estimated RM3.80 per RM100 basket · settlement T+7.

Comparing Malaysian payment gateways looks simple until you notice one charges “RM1.00 flat”, another “1.5%”, a third “1.2% + RM1.00”, and a fourth will not tell you without a sales call. This guide explains every fee shape you will meet and a fair way to compare them.

The four fee shapes

Percentage (MDR). The merchant discount rate is a cut of each sale: 1.5% on RM200 is RM3. Cards and e-wallets are almost always priced this way. What a card rate really costs scales with your ticket size.

Flat fee. A fixed ringgit amount per transaction, common for FPX: RM1.00 at toyyibPay, RM1.25 at Billplz. Flat fees get cheaper (in percentage terms) as tickets grow and brutal as tickets shrink.

Percent plus fixed. Both at once, like HitPay’s 1.2% + RM1.00 cards or Stripe’s 3% + RM1.00. The fixed part dominates small tickets; the percentage dominates big ones.

Setup and recurring platform fees. Most SME gateways charge RM0 upfront, but exceptions exist (toyyibPay’s card onboarding is RM100, some acquirers charge annual fees). A “free” gateway with a higher MDR can cost more than a paid one within months.

Channels are priced differently

The same gateway charges differently per channel, and the spread is wide:

  • FPX: the workhorse. Flat RM1.00 to RM1.25 at the cheapest providers, percentage-based (1.8% or more) elsewhere.
  • Cards: the expensive lane, roughly 1.2% to 3% for local cards, more for international.
  • E-wallets: typically 1.5% to 2.2%, sometimes priced per wallet.
  • DuitNow QR: usually the cheapest percentage channel, around 1% to 1.5%.
  • BNPL: the priciest, commonly 2% to 6.5%, because the provider carries instalment risk.

How to compare fairly: one basket, one number

Headline rates mislead because they hide the shapes above. The method this site uses (and publishes) is a blended cost on a RM100 basket, weighted 50% FPX, 30% card, 20% e-wallet, using each gateway’s published official rates. That single number is the “Est. fee / RM100” column in the directory and the ranking behind the cheapest-gateway list.

The table below shows four popular gateways side by side, rendered live from the verified dataset. Two things to remember when reading it: providers that publish nothing are ranked nowhere (we never guess), and settlement speed is a real cost too; T+1 versus T+7 is a week of cash flow. Test your own numbers in the fee calculator or answer four questions in Help me choose.

GatewayFPXCard (local)E-walletDuitNow QREst. / RM100Settlement
toyyibPay logotoyyibPayRM1.001.5%1% or RM1.00RM1.191-4 business days (FPX)
Billplz logoBillplzRM1.251.8%1.5%1.5%RM1.47T+1 (T+2 cards)
HitPay logoHitPay1.8% + RM0.401.2% + RM1.001.9% - 2.2%1.2%RM2.17T+2 (T+3 cards)
Stripe Malaysia logoStripe Malaysia3% + RM1.003% + RM1.003%RM3.80T+7
Live directory data, verified against official sources on 2026-07-17. Third-party figures carry a trailing *; "Contact sales" means the provider does not publish that rate.

Frequently asked questions

What is MDR in payment gateway pricing?
MDR (merchant discount rate) is the percentage a gateway deducts from each sale. A 1.5% MDR on a RM200 order costs RM3. Some channels use a flat ringgit fee instead of a percentage, and some combine both.
What is the cheapest payment channel in Malaysia?
Usually FPX via a flat-fee gateway on mid-size tickets, or DuitNow QR (typically around 1% to 1.5%) on small ones. Cards cost the most, commonly 1.2% to 3% locally.
Why do gateways show 'Contact sales' instead of a price?
Many acquirer-style providers negotiate MDR per merchant based on volume and risk. This directory never guesses those numbers: unpublished rates are labelled Contact sales, and only published official rates are ranked.
Are payment gateway fees negotiable?
Published SME rates are usually fixed, but volume merchants can often negotiate, especially with acquirer-backed providers. Always confirm the current rate card with the provider before committing.

Sources

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